Privacy Policy
How we protect and handle your personal information
This privacy policy explains how BeyondCognit collects, uses, and protects your personal information when you use our services or visit our website.
Information We Collect
When you interact with our 3D asset integration platform and educational services, we may collect several types of information to provide you with the best possible experience.
Personal Information
Name, email address, phone number, and billing information when you register for our learning programs or contact us for support.
Technical Data
IP address, browser type, device information, and usage patterns to improve our platform performance and user experience.
Educational Progress
Course completion rates, quiz scores, project submissions, and learning preferences to personalize your educational journey.
Communication Records
Email correspondence, support tickets, and feedback you provide to help us improve our services and assist you better.
How We Use Your Information
Your personal information helps us deliver quality education and support. We use this data to customize learning experiences, process enrollments, and maintain our platform security.
We analyze usage patterns to understand which 3D integration techniques work best for different learning styles. This helps us refine our curriculum and create more effective educational content.
Communication data allows our support team to provide timely assistance and follow up on your questions about game engine integration or technical challenges you might face during your studies.
Data Security Measures
Protecting your information is our priority. We implement multiple layers of security to safeguard your personal data and educational records.
Encryption
All data transmission uses SSL/TLS encryption protocols
Access Control
Limited employee access with multi-factor authentication
Regular Audits
Quarterly security assessments and vulnerability testing
Backup Systems
Secure daily backups with disaster recovery procedures
Your Rights and Choices
Under Taiwan's Personal Data Protection Act and international privacy standards, you have several rights regarding your personal information.
Access Your Data
Request a copy of all personal information we hold about you, including educational progress and account details.
Correct Information
Update or correct any inaccurate personal information in your account at any time through your dashboard.
Delete Your Account
Request complete deletion of your account and associated data, subject to legal retention requirements.
Restrict Processing
Limit how we use your information for marketing purposes while maintaining essential educational services.
Data Sharing and Third Parties
We don't sell your personal information to third parties. However, we may share limited data with trusted partners who help us deliver our educational services.
Payment processors handle billing information securely when you enroll in our programs. These companies follow strict data protection standards and can only use your information for payment processing.
Analytics providers help us understand how students use our platform, but this data is anonymized and aggregated to protect your privacy while improving our educational content.
Data Retention
We keep your personal information only as long as necessary to provide our services and comply with legal requirements. Educational records are typically retained for seven years after course completion.
Account information remains active while you use our services. After account deletion, we remove personal identifiers within 90 days, though anonymized usage data may be retained for analytical purposes.
Communication records and support tickets are kept for three years to help us improve our customer service and resolve any ongoing issues you might experience.
International Data Transfers
Our primary servers are located in Taiwan, ensuring your data remains within local jurisdiction. Some cloud services we use may process data in other regions, but only with adequate protection measures.
When data crosses borders, we use standard contractual clauses and ensure our partners meet Taiwan's privacy standards. You always have the right to know where your information is processed.
Changes to This Policy
We review and update this privacy policy annually or when we make significant changes to our data handling practices. You'll receive email notification of important updates.
Minor clarifications or administrative changes won't trigger notifications, but we'll always post the updated version on our website with a clear revision date.